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Terms of Payment
All orders not on account are to be prepaid prior to shipping. Payment
options are MasterCard, Visa, and American Express. Buyers with an
established Chromacolour approved account are subject to payment terms as
stated on the invoice. Interest charges of 2% per month will be levied on
any account not paid within the payment terms. We reserve the right to with
hold further credit without prior notice should payment terms not be
honored.
Pricing
Prices listed are subject to change without prior notification. Orders will
be charged at prices in effect on the order day.
Availability
All goods offered for sale are subject to availability. Our policy is to
continually improve our products. This means that product specifications
will change on occasion without notice.
Duty, Brokerage and
Taxes
All applicable duties, taxes, and brokerage costs will be charged to the
buyer on all shipments.
Shipping
All shipments will be F.O.B. our warehouse unless specifically arranged
prior to shipping. Shipping charges will be prepaid or charged on the
buyer's account unless otherwise specified or arranged. In exceptional
circumstances, when deemed necessary, we reserve the right to change the
carrier used without prior notice. Any order is subject to availability. We
reserve the right to ship and invoice any portion of an order. Time of
delivery is estimated as accurately as possible, but does not take into
account any delays or breakdowns beyond our control, and as such is not
guaranteed. The risk in goods sold passes to the buyer upon receipt of the
shipment but the title property in the goods remains vested in Chromacolour
until the purchase is paid in full. It will be the responsibility of the
buyer to return the product in saleable condition should these conditions
not be met.
Damaged/Lost
Shipments
Chromacolour cannot be held responsible, nor can we accept, the return of
merchandise damaged in transit without proper written consent. If a shipment
is delivered to the customer in a damaged condition it is the customer's
responsibility to immediately report this damage to the carrier and, if
possible, at the time of signing the delivery receipt. Please notify your
Chromacolour sales representative of any damage. It is essential to have a
damage report issued and filed with the carrier. Chromacolour will replace
any damaged merchandise only upon acceptance of the carrier's claim.
Chromacolour will replace any lost goods in the same manner they were
originally shipped.
Returns
No merchandise may be returned without prior written authorization. We
reserve the right to levy a restocking charge of 15 percent of the original
sale value (excluding shipping) to a maximum of $500. All goods must be
returned in a saleable condition. Shipments are to be returned via an
authorized Chromacolour carrier. It is the buyer's responsibility to pay all
the shipping charges.
Other
The information contained in this catalog has been compiled with all
possible care and we do not accept liability for any errors or omissions. We
reserve the right to vary or amend our terms of business without prior
notice.
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